Service rates

For Home & Home Office $70.00 per  hour
Used for business or home PC's where there are 3 or less workstation and no server is present

For Business $110.00 per hour
Used for all businesses with more than 3 workstations or any business that uses a server

For Support

$25.00 per case
(exclude landline or mobile calling fees)

Available through telephone or online forum (general enquiries to not incur any charges) and will be charged on each case regardless hours

Call-Out Fees

$35.00 *

 

 

For Onsite service within metropolitan area, a call-out fee is charged to contribute to the time and vehicle costs related travelling to and from your premises. 1/2 hour travel time fee applies.

*Outside Metropolitan area, actual traveling time will be levied.


Pickup or Delivery Fees $35.00

We come to your office or home and pickup your PC. Repairs are completed at our workshop. When the job is finished----we drop it back off*.

*There is also a charge of $35 if you would like your computer delivered back to your home or else you can pick it up when it is ready.


Please note that in the unlikely event we are unable to fix a problem or you choose not to proceed with the repair job for any reason, there will be call out fee of $35

If your problem is not fixed or re-occurs, and we return to your site to repeat work already performed, there will be no additional charge.

Also please see the FAQ for more information.

**All prices quote exclude GST.Onsite services are charged in 1/4 hour increments.



 
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